Privacy Policy

I. GENERAL INFORMATION

The following general information on this website is provided below:

The ownership of this website, www.andorra-advisors.com/en (hereinafter, the website or site), is held by the Andorran commercial company “Augé Grup, S.A.U” (hereinafter, the Owner of the Website); domiciled in Andorra la Vella, at  Pere d’Urg, 10, Edifici Ag-monducal, 5; and with Tax Registration number (NRT) A-705738-M.

Email: info@andorra-advisors.com

II. TERMS AND CONDITIONS OF USE

Purpose of the conditions: the web

The purpose of these General Conditions of Use (hereinafter, Conditions) is to regulate access and use of the website. For the purposes of these conditions, the following shall be understood as web: the external appearance of the screen interfaces, both statically and dynamically, that is, the navigation tree (hereinafter, the Contents) and all those services or resources online that is offered to Users (hereinafter, Services).

The owner of the website has the right to modify, at any time, and without prior notice, the presentation and configuration of the website and the content and services that may be incorporated into it. The user acknowledges and accepts that at any time the owner of the website can interrupt, deactivate and/or cancel any of these elements that are integrated into the website or access to them.

In addition to the cost of connection through the telecommunications network provided by the access provider, and that the user has contracted, some of the content or services offered by the owner of the website through the website may be subject to contracting. previous content or service. In this case, the General Conditions specified below will govern.

The use of some of the content or services on the website may be made by subscription or prior user registration.

The User

Access, navigation and use of the web confer the status of user, and therefore all the conditions established herein, as well as subsequent modifications, are accepted, from the time the web browsing begins, without prejudice to the application of the corresponding mandatory legal regulations according to the case. Given the relevance of the above, the user is recommended to read them each time the web is visited.

The website provides a great diversity of information, services and data. The user assumes his responsibility to make a correct use of the website. This responsibility will be understood as:

• A use of the information, content and / or services and data offered by the owner of the website without being contrary to what is stated in these conditions, the law, morality or public order, or any other form that may imply infringement of the rights of third parties or the very operation of the web.
• The veracity and legality of the information provided by the user in the forms offered by the owner of the website for access to services offered by his exclusive collaborator Augé Grup, S.A.U. In any case, the user will immediately notify the owner of the web about any fact that allows the improper use of the information registered in said forms, as well as the theft, loss or unauthorized access to identifiers and / or passwords, with the purpose of proceeding to its immediate cancellation.

The owner of the website reserves the right to eliminate all comments and contributions that violate the law, respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, spamming, that violate order or security. public or that, in its opinion, are not suitable for publication.

In any case, the owner of the website will not be responsible for the opinions expressed by users through comments or other blogging or participation tools that may exist.

Simple access to the web does not imply any kind of commercial relationship between the owner of the web and the user.

The user declares to be in legal age according to the legislation established in his country and to have sufficient legal and psychological capacity to be bound by these conditions. Therefore, this website is not directed to minors. The owner of the website declines any responsibility for the breach of this requirement.

III. ACCESS AND NAVIGATION THROUGH THE WEBSITE: EXCLUSION OF GUARANTEES AND RESPONSIBILITIES

The owner of the website does not guarantee the continuity, availability and usefulness of the website, nor of the contents or services, and will do everything possible for the proper functioning of this website, but does not take responsibility or guarantee access to the website as it may be interrupted or it being free of errors.

The owner isn’t responsible either or doesn’t guarantees that the content can’t be accessed through error-free website or causes damage to the user’s computer system (software and hardware). In no case will it be responsible for losses, damages or losses of any kind that arise from access, navigation and use of the web, including, but not limited to, those caused to computer systems or those caused by the intrusion of viruses.

The owner of the website is also not responsible for any damages which may be caused to users by the inappropriate use of the website. In particular, it is not responsible in any way for the falls, interruptions, faults or defects of the telecommunications which may occur.

IV. PRIVACY POLICY AND DATA PROTECTION

The owner of the website agrees to adopt the necessary technical and organizational measures according to the level of security appropriate to the risk of the data collected.

Laws that incorporate this privacy policy

This privacy policy is adapted to the Andorran and European regulations established regarding the protection of personal data on the internet. Specifically, it respects the following rules:

• Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons regarding the processing of personal data and the free movement of these data (GDPR).
• Law 15/2003, of December 18, qualified for the protection of personal data.

Identity of the person responsible for the treatment of personal data

The person responsible for the treatment of personal data collected through the web is the Andorran mercantile company “Augé Grup, S.A.U.” domiciled in Andorra la Vella, at  Pere d’Urg, 10, Edifici Ag-monducal, 5; and with Tax Registration number (NRT) A-705738-M.

Email: info@andorra-advisors.com

Registration of Personal Data

In compliance with the provisions of the GDPR and the Andorran law qualified for the protection of personal data, we inform you that the personal data collected by the owner of the website through the forms offered on the website will be incorporated and will be processed in our files in order to to be able to facilitate, speed up and fulfill the commitments established between the owner of the website and the user or the maintenance of the relationship established in the forms it fills out, or to attend to a request or query thereof. Likewise, in accordance with the provisions of the GDPR and Andorran law, unless the exception provided for in article 30.5 of the GDPR is applicable, a record of treatment activities is maintained that specifies, according to its purposes, the treatment activities carried to term and the rest of the circumstances established in the GDPR.

Principles applied to the processing of personal data

The treatment of the user’s personal data will be subject, depending on their place of residence, to the following principles contained in article 5 of the GDPR or the principles contained in the Andorran qualified law on the protection of personal data:

• Principle of legality, loyalty and transparency: the consent of the user will be required at all times after completely transparent information on the purposes for which the personal data is collected.
• Principle of limitation of purpose: personal data will be collected for specific, explicit and legitimate purposes.
• Principle of minimization of data: the personal data collected will only be strictly necessary in relation to the purposes for which they are processed.
• Principle of accuracy: personal data must be exact and always updated.
• Principle of limitation of the conservation conditions: personal data will only be kept in such a way that user identification is allowed for the time necessary for the purposes of its treatment.
• Principle of integrity and confidentiality: personal data will be treated in a way that guarantees its security and confidentiality, being only transferred to Augé Grup, S.A.U.
• Principle of proactive responsibility: the controller will be responsible for ensuring that the above principles are met.

Categories of personal data

The categories of personal data that are processed on the web are only identifying data. In no case are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the treatment of personal data

The legal basis for the processing of personal data is consent. The owner of the website agrees to collect the express and verifiable consent of the user for the processing of their personal data for one or more specific purposes.

The user will have the right to withdraw their consent at any time. It will be as easy to withdraw consent as it is to give it. As a rule, the withdrawal of consent will not condition the use of the web.

On the occasions when the user has or can provide their data through the forms to make inquiries, request information or for reasons related to the content of the web, they will be informed in the event that compliance with any of them is mandatory because they are essential for the correct development of the operation carried out.

Purposes of the treatment to which the personal data is destined

Personal data is collected and managed by the owner of the website in order to facilitate, speed up and fulfil the commitments established between the website and the user or the maintenance of the relationship established in the forms that the latter fills in or by attend to a request or inquiry.

Likewise, the data may be used for the commercial purposes of personalization, operations and statistics, and activities proper to the corporate purpose of the website owner, as well as for the extraction, storage of data and marketing study to adapt the content offered to the user as well as to improve the quality, operation and navigation of the web.

At the time the personal data is obtained, the user will be informed about the specific purpose or purposes of the treatment for which the personal data will be used; that is, of the use or uses that will be given to the information collected.

Retention periods of personal data

Personal data will only be retained for the minimum time necessary for the purposes of its treatment and, in any case, until the user requests its deletion.

At the time the personal data is obtained, the user will be informed about the period during which the personal data will be kept or, when this is not possible, the criteria used to determine this period.

Recipients of personal data

The user’s personal data will only be shared with the mercantile company Augé Grup, S.A.U for the provision of legal services to satisfy the needs expressed by the user through the web forms.

In any case, at the time the personal data is obtained, the user will be informed about the recipients or categories of recipients of the personal data.

Secretness and security of personal data

The owner of the website agrees to adopt the necessary technical and organizational measures, according to the level appropriate to the risk of the data collected, so that the security of personal data is guaranteed and that destruction, loss or alteration is avoided. Accidental or unlawful personal data transmitted, preserved or otherwise processed, unauthorized communication or access to such data.

The website has an SSL (Secure Socket Layer) certificate that ensures that personal data is transmitted in a secure and confidential way, as the data is transmitted between the server and the user, and in feedback, fully encoded or encrypted.

However, since the owner of the website cannot guarantee the impregnability of the internet or the total absence of hackers or others who fraudulently access personal data, the data controller agrees to communicate to the user, in the event if it have happened and without undue delay, a violation of the security of your personal data that is likely to pose a risk to the rights and freedoms of natural persons. In accordance with the provisions of article 4 of the GDPR, a breach of the security of personal data is understood to be any breach of security caused by the destruction, loss or accidental or unlawful alteration of personal data transmitted, preserved or otherwise processed, or unauthorized communication or access to such data.

Personal data will be treated as confidential by the data controller, who undertakes to inform and guarantee by means of a legal or contractual obligation that such confidentiality is respected by its employees, associates and collaborators.

Rights derived from the processing of personal data

The user, depending on their place of residence, may exercise the following rights recognized in the GDPR or those recognized in the Andorran law qualified for the protection of personal data:

• Right of access: it is the user’s right to obtain confirmation of whether or not the owner of the website is treating their personal data and, if so, to obtain information about their specific personal data and the treatment that the owner of the web has made or is making, as well as, among others, the information available on the origin of said data and the recipients of the communications made or planned for them.
• Right of rectification: it is the right of the user to modify their personal data that turns out to be inaccurate or, considering the purposes of the treatment, incomplete.
• Right of deletion: it is the user’s right, provided that the current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected and processed; the user has withdrawn her consent to the treatment and this does not have another legal basis; the user opposes the treatment and there is no other illegitimate reason to continue with it; personal data that has been unlawfully processed; or personal data to be deleted in compliance with a legal obligation. In addition to deleting the data, the data controller, taking into account the available technology and the cost of its application, will have to adopt reasonable measures to inform those responsible who are treating the personal data of the request of the interested party to delete any link. to these personal data.
• Right to limitation of treatment: it is the user’s right to limit the treatment of their personal data. The user has the right to obtain the limitation of the treatment when she challenges the accuracy of her personal data; the treatment is unlawful; the controller no longer needs the personal data, but the user needs it to make claims; and when the user has opposed the treatment.
• Right to data portability: in the event that the treatment is carried out by automated means, the user will have the right to receive from the controller their personal data in a structured, commonly used and machine-readable format, and to transmit it to another responsible for the treatment. Whenever technically possible, the controller will transmit the data directly to the other controller.
• Right of opposition: it is the user’s right that the treatment of their personal data is not completed or the treatment of these by the owner of the web is stopped.
• Right not to be subject to a decision based solely on automated processing, including profiling: the user is entitled to not be subject to an individualized decision based solely on automated processing of their personal data, including profiling existing unless the current legislation establishes otherwise.

Likewise, the user may exercise their rights by means of a written communication addressed specifically to the controller:

• Name and surname of the user and photocopy of their identity document. In cases where representation is admitted, it will also be necessary to identify the person representing the user by the same means, as well as the document accrediting the representation. The photocopy of the identity document may be replaced by any other means valid in law that proves the identity.
• Request with the specific reasons for the request or information to be accessed.
• Address for notification purposes.
• Date and signature of the applicant.
• Any document that proves the request that you make.

This request and the rest of the attached documents may be sent to the following address and/or email:

Adress:

Carrer Pere d’Urg, 10

Edifici Ag-monducal, 5

AD500 – Andorra la Vella

Andorra

Email:     info@andorra-advisors.com

Links to third party websites

The web may include hyperlinks or links that allow access to third party web pages. The owners of these websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Acceptance and changes in this privacy policy

It is necessary that the user has read and agrees with the conditions on the protection of personal data contained in this privacy policy, as well as that they accept the treatment of their personal data so that the person responsible for the treatment can access it in the form, during the terms and for the purposes indicated. The use of the web implies the acceptance of its privacy policy.

The owner of the website reserves the right to modify its privacy policy according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Andorran Data Protection Agency. Changes or updates to this privacy policy will be explicitly notified to the user.

V. LINKS POLICY

It is reported that the website makes or may make available to users means of linking (such as, among others, links, banners or buttons), directories and search engines that allow users to access websites owned and / or managed by third parties.

The installation of these links, directories and search engines on the web is intended to make it easier for users to search and access the information available on the internet, without being considered a suggestion, recommendation or invitation to visit them.

The owner of the website does not offer or market the services available on these linked sites through third parties, but only refers to the services of the entity with which he collaborates exclusively, not exposing his link on the website .

Likewise, it also does not guarantee the technical availability, accuracy, veracity, validation or legality of websites outside its property that can be accessed through the links.

The owner of the website will in no case review or control the content of other websites, nor approve, examine or endorse the products and services, content files and any other material existing on the linked sites.

The owner of the website does not assume any responsibility for the damages that may occur due to the access, use, quality or legality of the contents, communications, opinions, products and services of the websites not managed by it and that are linked in this web.

The user or third party that makes a hyperlink from a web page other than this web must know that:

• The total or partial reproduction of any of the contents and / or services of the website is not allowed without the express authorization of the owner of the website.
• No false, inaccurate or incorrect statement is allowed on the web, nor on the contents and / or services of this.
• Except for the hyperlink, the website on which said hyperlink is established will not contain any element of this website, protected as intellectual property by the Andorran legal system, except with the express authorization of the owner of the website.
• The establishment of a hyperlink does not imply the existence of relationships between Augé Grup, S.A.U. and the owner of the website from which it is made, nor the knowledge and acceptance of Augé Grup, S.A.U of the content, services and / or activities offered on said website, and vice versa.

VI. INTELLECTUAL AND INDUSTRIAL PROPERTY

The owner of the website is itself the sole owner of all the intellectual and industrial property rights of the website (with the express exclusion of its exclusive collaborator Augé Grup, SAU), as well as the elements contained therein (by way of example). and not exhaustive, images, sound, audio, video, software, texts, brands or logos, color combinations, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.). They will therefore be works protected as intellectual property by the Andorran legal system.

All rights reserved.

Reproduction, distribution and public communication, including the method of making available, all or part of the contents of this website for commercial purposes, in any medium and by any technical means, are expressly prohibited without the authorization of the owner of the website.

In the event that the user or a third party considers that any of the contents of the website constitutes a violation of the rights of protection of intellectual property, they must immediately notify the owner of the website through the contact details in the INFORMATION section. GENERAL of this Legal Notice and General Conditions of Use.

VII. LEGAL ACTIONS, APPLICABLE LEGISLATION AND JURISDICTION

The owner of the website reserves the right to file civil or criminal actions that it deems necessary for the improper use of the website and its contents, or for breach of these conditions.

The relationship between the user and the owner of the website will be governed by current and applicable regulations in the territory of Andorra. In the event of any controversy regarding the interpretation and/or the application of these conditions, the parties will submit their conflicts to the ordinary jurisdiction, submitting to the corresponding judges and courts according to law. The competent jurisdiction will be the Andorran except for what the rule of law provides for specific matters.